Welcome to Cakes and Grace. Now order Cakes, Flowers, Gifts, Chocolates at your home with just one click.

Delivery Information

SHIPPING POLICY


  •  We take utmost care in packing & shipping your valuable order, ensuring the hygiene & quality
  •  Currently we’re serving in Rohtak City only, but will be expanding the borders soon


 


DELIVERY INSTRUCTIONS


  • You can customize the date and time slot for your order. We provide same day delivery as well
  • For same day delivery your order must be received before 8 PM
  • For same day order after 8 PM, you may Contact/WhasApp us at below number & confirm the product availability: +91 9040 506 506 Your order will be delivered as per the instructions. Please ensure that specific instructions and correct address (including nearby landmark) is mentioned
  • Providing correct information for delivery is your responsibility and in case of any confusion our representative will contact on the given contact details for any clarification
  • In case the receiver is not available at the given time you may instruct our representative to drop your order at reception/neighbor and in this case you will be duly informed about the recipient’s details
  • For surprise gifts to your loved ones where the recipient is not to be contacted first please contact our customer care team and inform the same, else we would follow standard delivery protocols
  • For Special occasions (New Year, Mother’s day, Valentine’s Day, Raksha Bandhan) we suggest you to book your orders in advance to avoid any last minute rush.
  • Your acceptance to terms & conditions is an acknowledgement that delivery time is a non-binding contract


Delivery may be delayed due to reasons mentioned below but not limited to:

  • Bad Weather
  • Non-availability of the product
  • Ease of reaching destination of delivery
  • Political disruptions

WE DON’T PROMOTE ANY WASTAGE OF TIME & RESOURCES, hence, in case the address found to be incorrect or if our representative could not contact/reach the receiver your order still be considered as complete in case of perishable goods (such as cakes, flowers etc.) & no return/refund would be provided for the same

  • Before any order is placed on this website, we expect you to read & agree upon all the terms of use & privacy policy
  • CAKES & GRACE holds every right to cancel any order without any pre-notification and reason